Privacy policy

1. Who We Are

Rayaheco is a global luxury natural care brand headquartered in Jordan. We serve customers in Jordan, the UAE, and Saudi Arabia, with plans to expand internationally.

Website: rayaheco.com

1. Data We Collect

We collect the following information only when necessary:

• Order information: name, address, phone number, and email address
• Payment information: processed securely through trusted payment gateways and never stored by us
• Browsing data: cookies used to improve your experience
• WhatsApp subscription list: your phone number only with your explicit consent

1. How We Use Your Data

• To process and ship your order
• To communicate with you regarding your purchase
• To send curated content if you choose to subscribe
• To improve our website and customer experience

We never sell your personal data.

1. Who We Share Your Data With

We only share your data with:

• Shipping companies (name and address only)
• Payment gateways for transaction verification
• Analytics services such as Google Analytics using anonymized data

We do not share your information with any other third party without your consent.

1. Your Rights

You have the right to:

• Access your stored data
• Update or correct your information
• Request complete deletion of your data
• Unsubscribe from any mailing or messaging list at any time

To exercise any of these rights, contact us at: hello@rayaheco.com

1. Security

We use SSL encryption on our website. Payment information is processed through internationally trusted and certified payment gateways. While no online system is completely secure, we take all reasonable measures to protect your information.

1. Cookies

We use cookies to remember your preferences, improve your browsing experience, and analyze website traffic. You can disable cookies through your browser settings, although some website features may not function properly.

1. Contact Us

For any privacy-related questions, please contact us:

Email: hello@rayaheco.com
WhatsApp: +962 7 9092 7667